JAMES W. POTTS, owner of Potts & Associates, has assisted and represented employers in a variety of areas involving employer-employee relations for more than twenty five years, at first as an employee and then as a business partner and owner. He is a native New Yorker who earned a BA degree in history from California State University at Los Angeles and a Juris Doctorate from the University of West Los Angeles Law School.

During his last year in law school, Potts began working for National Employers Council, an employer group that helps companies reduce their unemployment taxes. Potts rose to corporate senior vice president after he successfully introduced new programs to assist their clients in all aspects of human resources.

In 1992, Potts formed JWP Consulting Group and, a few years later, joined forces with Armstrong, an eighteen-year veteran of the industry, who specialized in non-profit employers. Potts, Armstrong & Associates was in the right place at the right time and began to grow rapidly. In 1999, after viewing the increasingly positive market opportunities and trends, Potts decided to form Potts & Associates and take his organization to a new level.

Associated with the firm is Maria Raygoza, who has worked with Potts for 24 years. Raygoza is the firm's senior vice president and junior partner, reflecting not only her years of dedication but also her capabilities and professionalism in interacting with clients and with state and federal agencies.

P&A is a broad-based employment consulting firm practiced in unemployment cost control, human resources management, supervisor training, and other critical labor relations areas. Potts represents his clients before the California Division of Labor Standards Enforcement on wage claim issues, and, in discrimination claims, before the California Department of Fair Employment & Housing and the U.S. Equal Employment Opportunity Commission.

Unemployment costs can be most burdensome to sales and service businesses that traditionally experience high labor-turnover rates. For such companies, P&A monitors the hiring process, layoffs, and terminations, ensuring that documentation is adequate to support or deny claims and settle disputes. Potts estimates that the State of California alone overpays unemployment insurance benefits by an average 10 percent, an amount that, recovered, can make a substantial difference to a company's bottom line. Potential clients are offered a free analysis of their unemployment tax account and an estimate of what they might save by using P&A's services.

In addition to unemployment cost control, P&A provides human resources directors for companies who prefer to have their human resources department outsourced. The Potts & Associates professional, serving as an HR liaison, is able to avoid potential lawsuits by devising activities to improve overall company morale and dealing in-house with such labor issues as employee discrimination, harassment, training, hiring, and termination.

Potts & Associates invites your inquiries and looks forward to serving your needs in an area of vital concern to all businesses in the modern, globalized, and high-tech driven economy.


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